Contact/Fault
Send e-mail 
Customer portal
0800 811 500
Do you want to report a malfunction of your room or device?
Would you like a quick check or a functional check of your room?
Would you like your room to be serviced?
Would you like a quote for a service level agreement?
Do you want to replace a device and would like a corresponding offer?
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Your contact form will be processed during our opening hours.
Opening hours
Monday – Friday from 7.00 a.m. to 6.00 p.m.
In urgent cases, you can reach us around the clock.
For a call from Germany dial:
Kilchenmann AG
mail@kilchenmann.ch
Fax +41 31 963 15 11
