360-DEGREE SERVICE

Competent, reliable, customer-oriented - your satisfaction is what drives us. Put your trust in our experience and expertise.

Our 360-degree service offering covers all areas: Consulting, specialist planning, engineering, project management & installation, digital media, service care/maintenance, monitoring and on-site service. You can rely on our experience and expertise for tailor-made solutions. Our comprehensive services guarantee quality, efficiency and sustainable results. Let our professional team convince you and benefit from our innovative approaches.

Companies & Authorities

We offer customized solutions for companies and public institutions that ensure efficient communication and smooth operations.

Educational institutes

Our 360-degree services help schools, universities and other educational institutions to create modern learning environments and improve the educational experience.

Healthcare

With special solutions for hospitals and clinics, we improve the patient experience and optimize communication and operational processes in the healthcare sector.

Hotel & Gastronomy

We offer innovative solutions for hotels and restaurants to improve the guest experience and support efficient operations.

Security

Our security solutions ensure the protection of people, data and assets in various industries and environments.

Chemistry & Pharma

We support companies in the chemical and pharmaceutical industries with specialized solutions that ensure compliance with regulations and the efficiency of production processes.

Public space

Our services help to make public areas safer and more user-friendly, from transportation systems to leisure facilities.

Consulting

Our consulting team offers you comprehensive consulting services in the field of Modern Work to make your processes efficient. We analyze your requirements, jointly develop optimized processes and support you in implementing the right technologies and strategies. With our support, you maximize the benefits of your investments and always remain at the cutting edge of technology.

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With our specialist planning services, we support you in the seamless integration of state-of-the-art technologies into your existing or newly designed system landscapes. We develop comprehensive overall concepts for your media technology installations and plan the networking of your systems to ensure optimum integration of devices and technologies right from the start. We carry out all planning work in accordance with the SIA service phases. This means that we accompany you from the basic evaluation to the design and implementation planning through to construction management and project monitoring.

Engineering

Our engineering services stand for the development and implementation of solutions that are precisely tailored to your requirements. From simple media control systems to complex control and management centers, our software developers program solutions tailored to you or your customers. The user interface adapted to your corporate design is of course included in the scope of services on request.

For project implementation, our project management and installation team offers you effective solutions from a single source. We approach smaller installations with the same enthusiasm and expertise as complex projects. You can count on our high quality solutions and our clean working methods. We integrate planning, engineering, project management and installation seamlessly into your project. Our technicians are unbeatable when it comes to top-quality installations and ensure a reliable and maintenance-friendly installation thanks to structured processes and high-quality components.

Kilchenmann 360-degree service - Content Creation

Digital Media

Our Crea team develops creative and innovative content that communicates your message effectively. We create individual videos, animations and interactive media that appeal to your target group and strengthen your brand. From conception to implementation, we offer comprehensive services to present your content optimally on all platforms and channels. Rely on our expertise to optimize your communication strategy and maximize your reach.

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Virtual meetings are also important to us, which is why we don't want to make any compromises. Kilchenmann's innovative "Meeting Room as a Service" offering more than meets our high standards.

Marco Fumasoli
Chairman of the Executive Board, Investas AG

To guarantee smooth parliamentary operations for the Grand Council of the Canton of Berne, we rely on a strong partner. Kilchenmann AG offers us competent support, short intervention times and personal service.

Roland Schneeberger
Registrar/Head of Domestic Services, State Chancellery of the Canton of Berne

Ever since we built the first digital advertising space at Zurich main station 20 years ago, we have relied on the expertise and services of Kilchenmann AG. In addition to the high level of professionalism, it is the active partnership that characterizes our collaboration.

Oliver Weber
Head of Logistics Service, APG|SGA

Optimize the operation of your systems with our professional service and maintenance packages. Choose the right package for you from four individual packages and benefit from our many years of experience and nationwide availability. In addition to standard services such as repairs, maintenance and servicing, we also offer innovative approaches such as "Managed Services", which provide you with long-term benefits. Our experts support you quickly, professionally and reliably so that you can use your systems optimally for longer and save costs in the process. Our team carries out regular inspections, cleaning and updates to ensure that your devices are always in perfect condition. Through proactive maintenance and quick problem solving, we minimize downtime and maximize the performance of your technology. Rely on our expertise to keep your systems up and running.

Troubleshooting costs are charged either at a flat rate or at cost. We charge the following hourly rates for our services:

1st Level Support CHF 145.00
2nd Level Support CHF 160.00
3rd Level Support CHF 200.00
Service Manager CHF 160.00

All rates are exclusive of VAT.

Basic

Our Basic package is ideal for rooms with simple AV/UC systems such as displays, RallyBars, HDMI connections and ClickShare. It provides basic support and maintenance to ensure your simple systems are always up and running.

Professional

The Professional package is aimed at conference rooms, training rooms and simple auditoriums. It also includes UC systems, simpler EVAK (building announcement) systems and digital signage systems. This package offers comprehensive services to ensure the smooth operation of your more advanced installations.

Premium

Our premium package is designed for demanding environments such as boardrooms, auditoriums, crisis rooms and operations centers. It also covers digital signage systems and EVAK systems. With this package, you receive extended support and specialized services for your highly complex systems.

Customized

The Customized package is intended for systems with high requirements for presence times or additional services such as monitoring. It is particularly suitable for submissions with specific requirements. This package is individually adapted to your specific needs and offers tailor-made solutions.