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How to reach us: Select your request and contact us by phone or via the contact form.

Contact us

Please contact us if you have any questions about our products and services or would like a no-obligation consultation.


's office hours: Monday–Friday, 7:45 AM–12:00 PM / 1:00 PM–5:00 PM
+41 31 963 15 15
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Contact ServiceCare

Please contact us using the form if you need service or if there is a problem. Your contact form will be processed during our business hours.


's hours of operation: Monday through Friday, 7:00 a.m. to 6:00 p.m.

In urgent cases, you can reach us 24/7:
0800 811 500

To call from Germany:
0800 180 04 23

Report a problem

Would you like to report a problem with your room or device?

Quick check of the room

Would you like a quick check or a functional check of your room?

Room maintenance

Would you like your room to be cleaned?

SLA offer

Would you like a quote for a Service Level Agreement?

Quote for appliance replacement

Would you like to replace an appliance and request a quote?

Report a problem

Quick check of the room

Maintenance of the room
221011_Kilchenmann_Service_Delivery_Flyer_EN (1)

SLA offer

Offer for device replacement



SLA offer

Would you like a quote for a Service Level Agreement?

Quote for appliance replacement

Would you like to replace an appliance and request a quote?

221011_Kilchenmann_Service_Delivery_Flyer_EN (1)

SLA offer

Offer for device replacement

Locations

Comprehensive 360° services – throughout Switzerland and southern Germany
Headquarters in Bern

Phone +41 31 963 15 15
Contact us
Location: Pratteln

Phone +41 61 416 86 86
Contact us
Basel location

Phone +41 61 416 86 86
Contact us
Location: St. Gallen

Phone +41 71 421 15 15
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Location: Lausanne

Phone +41 22 338 15 15
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Zurich location

Phone +41 44 315 10 40
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Location: Southern Germany

Tel. T +49 7634 509890
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Kilchenmann AG
Bernstrasse 95, CH-3122 Kehrsatz-Bern

Hours of Operation
Monday–Friday: 7:45 a.m.–12:00 p.m. / 1:00 p.m.–5:00 p.m.

Kilchenmann AG
Dürrenhübelstrasse 9, CH-4133 Pratteln

Hours of Operation
Monday–Friday: 7:45 a.m.–12:00 p.m. / 1:00 p.m.–5:00 p.m.

Kilchenmann AG
c/o Novartis Pharma AG WSJ-500-1.101, CH-4002 Basel

Hours
Monday–Friday: 7:45 AM–12:00 PM / 1:00 PM–6:00 PM

Kilchenmann AG
Lerchenfeldstrasse 3, CH-9014 St. Gallen

Hours of Operation
Monday–Friday: 7:45 a.m.–12:00 p.m. / 1:00 p.m.–5:00 p.m.

Kilchenmann AG
Chemin des Champs Courbes 5,CH-1024 Ecublens

Hours of Operation
Monday–Friday: 7:45 a.m.–12:00 p.m. / 1:00 p.m.–5:00 p.m.

Kilchenmann AG
Industriestrasse 7, CH-5432 Neuenhof

Hours of Operation
Monday–Friday: 7:45 a.m.–12:00 p.m. / 1:00 p.m.–5:00 p.m.

Kilchenmann GmbH
Münstertäler Straße 14, Gewerbepark Breisgau, DE-79427 Eschbach

Hours of Operation
Monday–Friday: 7:45 a.m.–12:00 p.m. / 1:00 p.m.–5:00 p.m.

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MEDIA CONTACT

Our media contact will be happy to answer any questions

Christoph Hubacher
Head of Marketing & Communications
CONTACT US
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HR CONTACT

Our HR manager will be happy to answer any questions you may have

Yves Bärtschi
Head of Human Resources
CONTACT US

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SUPPORT

Do you have any questions? We're here to help!

Do you need help or have any questions? Our team is here to assist you. Contact us via email, the contact form, or by phone for fast and professional assistance.

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ONLINE MAGAZINE

We are passionate about media and communications technology.
That’s why our customers rely on us.

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