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360-DEGREE SERVICE

Competent, reliable, and customer-focused—your satisfaction is what drives us. Put your trust in our experience and expertise.

Why choose us as your service partner?

Our comprehensive range of services covers every aspect of your project: consulting, specialized planning, engineering, project management and installation, digital media, service and maintenance, monitoring, and on-site support. You can count on our experience and expertise to deliver customized solutions. Our comprehensive services ensure quality, efficiency, and sustainable results. Let our professional team demonstrate our capabilities and help you benefit from our innovative approaches.

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Companies & Government Agencies

We offer customized solutions for companies and public institutions that ensure efficient communication and seamless operations.

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Educational institutions

Our comprehensive services help schools, universities, and other educational institutions create modern learning environments and enhance the educational experience.

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Healthcare

With specialized solutions for hospitals and clinics, we enhance the patient experience and streamline communication and operational processes in the healthcare sector.

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Hotels & Restaurants

We offer innovative solutions for hotels and restaurants to enhance the guest experience and support efficient operations.

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Security

Our security solutions ensure the protection of people, data, and assets across various industries and environments.

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Chemistry & Pharmaceuticals

We support companies in the chemical and pharmaceutical industries with specialized solutions that ensure regulatory compliance and the efficiency of production processes.

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Public space

Our services help make public spaces safer and more user-friendly, from transportation systems to recreational facilities.

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Kilchenmann 360-Degree Service - Consulting

Consulting

Our consulting team offers comprehensive consulting services in the field of Modern Work to help you streamline your processes. We analyze your needs, work with you to develop optimized processes, and support you in implementing the right technologies and strategies. With our support, you can maximize the return on your investments and stay at the forefront of technology.

Anchor: Specialist Planning
Kilchenmann 360-Degree Service - Specialist Planning
360-DEGREE SERVICE

Specialist planning

With our specialized planning services, we help you seamlessly integrate state-of-the-art technologies into your existing or newly designed system environments. We develop comprehensive master plans for your media technology installations and design the network architecture for your systems to ensure optimal integration of devices and technologies from the very beginning. We carry out all planning work in accordance with the SIA service phases. This means we support you from the initial assessment through design and implementation planning to construction management and project monitoring.

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Kilchenmann 360-Degree Service - Engineering

Engineering

Our engineering services specialize in developing and implementing solutions that are precisely tailored to your needs. From simple media control to complex control and management centers, our software developers create solutions customized for you or your customers. A user interface adapted to your corporate design is, of course, included in the scope of services upon request.

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Kilchenmann 360-Degree Service - Installation
360-DEGREE SERVICE

Project Management & Installation

For project implementation, our project management and installation team offers you effective solutions from a single source. We approach smaller installations with the same enthusiasm and expertise as complex projects. You can count on our high-quality solutions and our clean working methods. We seamlessly integrate planning, engineering, project management, and installation into your project. Our technicians are unmatched when it comes to top-quality installations and ensure a reliable and maintenance-friendly system thanks to structured processes and high-quality components.

Anchor: digital-media
Kilchenmann 360-Degree Service - Content Creation

Digital Media

Our Crea team develops creative and innovative content that effectively communicates your message. We create custom videos, animations, and interactive media that resonate with your target audience and strengthen your brand. From concept to execution, we offer comprehensive services to ensure your content is presented effectively across all platforms and channels. Rely on our expertise to optimize your communication strategy and maximize your reach.

Virtual meetings are also important to us, which is why we don't want to compromise. Kilchenmann's innovative "Meeting Room as a Service" offering more than meets our high standards.

Marco Fumasoli
, Chairman of the Executive Board, Investas AG

We rely on a strong partner to ensure the smooth operation of the Grand Council of the Canton of Bern. Kilchenmann AG provides us with expert support, quick response times, and personalized service.

Roland Schneeberger
Registrar/Head of Domestic Services, State Chancellery of the Canton of Bern

Ever since we installed the first digital advertising display at Zurich Main Station 20 years ago, we have relied on the expertise and services of Kilchenmann AG. In addition to their high level of professionalism, it is the active partnership that defines our collaboration.

Oliver Weber
Head of Logistics Services, APG|SGA

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360-DEGREE SERVICE

ServiceCare/Maintenance

Optimize the performance of your systems with our professional service and maintenance packages. Choose the right package for you from four distinct options and benefit from our many years of experience and nationwide coverage. In addition to standard services such as repairs, maintenance, and servicing, we also offer innovative solutions like "Managed Services," which provide you with long-term benefits. Our experts provide fast, professional, and reliable support so that you can use your systems optimally for longer and save costs in the process. Our team performs regular inspections, cleaning, and updates to ensure that your devices are always in perfect condition. Through proactive maintenance and quick problem-solving, we minimize downtime and maximize the performance of your technology. Rely on our expertise to keep your systems up and running.

Troubleshooting costs are billed either at a flat rate or on a time-and-materials basis. We charge the following hourly rates for our services:

1st-level support CHF 145.00
2nd-level support CHF 160.00
3rd-level support CHF 200.00
Service Manager CHF 160.00

All rates are exclusive of VAT.

Kilchenmann ServiceCare Basic Kilchenmann ServiceCare Basic

Basic

Our Basic package is ideal for rooms equipped with simple AV/UC systems, such as displays, RallyBars, HDMI connections, and ClickShare. It provides basic support and maintenance to ensure your simple systems are always up and running.

Kilchenmann ServiceCare Professional Kilchenmann ServiceCare Professional

Professional

The Professional package is designed for conference rooms, training rooms, and small auditoriums. It also includes UC systems, basic public address systems, and digital signage systems. This package offers comprehensive services to ensure the smooth operation of your more advanced installations.

Kilchenmann ServiceCare Premium Kilchenmann ServiceCare Premium

Premium

Our premium package is designed for demanding environments such as boardrooms, auditoriums, crisis rooms, and operations centers. It also covers digital signage systems and EVAK systems. With this package, you receive extended support and specialized services for your highly complex systems.

Our service packages (PDF)

We're here to support you—professionally, quickly, and reliably. You can count on our nationwide services, backed by years of experience.

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Kilchenmann 360-Degree Service - Monitoring
360-DEGREE SERVICE

Monitoring

With our monitoring, we keep a close eye on your systems around the clock. Continuous monitoring allows us to identify potential problems early on and resolve them immediately. Our real-time monitoring ensures high availability and optimal performance of your technology. Through detailed reports and analyses, we provide you with full transparency and control over your systems so that you can focus on your core business.

Anchor: on-site
Kilchenmann 360-degree service - On-site service
360-DEGREE SERVICE

On-site service

Our exclusive on-site services bring first-class support directly to you. Our highly qualified staff will optimize the setup of your systems, maintain them, and provide technical support on site. With fast response times and personalized support, we ensure seamless integration into your processes. Say goodbye to long downtimes and enjoy an exceptional service experience.

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360-degree solutions

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24/7 service

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Sustainability

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From information desk to wayfinding system

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Extensive partner network

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On the road throughout Switzerland

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90 years of experience

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Reliability

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Trained specialist staff

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360-DEGREE SERVICE

Your contacts

Rolf Aegerter Rolf Aegerter
Rolf Aegerter

Consulting
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Christian Furrer Christian Furrer
Christian Furrer

Specialist Planning
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DrPa DrPa
Patrick Dräyer

Engineering
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Patrick Haarmann Patrick Haarmann
Patrick Haarmann

Installation
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Christoph Hubacher Christoph Hubacher
Christoph Hubacher

Digital Media

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Patrick Gasser Patrick Gasser
Patrick Gasser

ServiceCare / Maintenance / Monitoring
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Annina Hebel - On Site Service Annina Hebel - On Site Service
Annina Hebel

On-Site Service

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