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Legal Notice, Terms and Conditions, Privacy Policy, Information Security

Legal Notice

Kilchenmann AG (part of the IDS Group)
Headquarters
Bernstrasse 95
CH-3122 Kehrsatz-Bern
T +41 31 963 15 15
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Disclaimer
The author accepts no liability whatsoever for the correctness, accuracy, currency, reliability, and completeness of the information provided. Liability claims against the author for damages of a material or immaterial nature arising from access to, use of, or non-use of the published information, misuse of the connection, or technical faults are excluded.
All offers are non-binding. The author expressly reserves the right to change, supplement, or delete parts of the pages or the entire website without prior notice, or to cease publication temporarily or permanently. Use of or access to this website is at the visitor’s own risk. Publishers, clients, or partners are not responsible for damages—such as direct, indirect, incidental, special, or consequential damages—allegedly caused by visiting this website and therefore assume no liability for this.

Liability for links
References and links to third-party websites are beyond our control. We assume no liability for such websites. Access to and use of such websites is at the user’s own risk. The operators of the linked websites are solely responsible for their content. We therefore expressly distance ourselves from all third-party content that may be subject to criminal or civil liability or violate public decency.

Copyright
. The copyright and all other rights to the content, images, photos, or other files on this website belong exclusively to Kilchenmann AG or the specifically named rights holders. Written consent from the copyright holders must be obtained in advance for the reproduction of any elements.

General Terms and Conditions (GTC)

IDS Group Sustainability Report 2024–2025

Data protection

Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the Swiss Confederation (Data Protection Act, DSG), every person is entitled to protection of their privacy and protection against misuse of their personal data. We comply with these provisions.
Personal data is treated as strictly confidential and is neither sold nor passed on to third parties.
In close cooperation with our hosting providers, we strive to protect the databases as effectively as possible against unauthorized access, loss, misuse, or falsification. We would like to point out that data transmission over the Internet can generally be subject to security vulnerabilities. Complete protection of data against access by third parties is therefore not possible. However, we make every effort to keep our website up to date with the latest security standards.

Data processing within the IDS Group

Kilchenmann AG is part of the IDS Group, which comprises several independent companies.
As part of this group affiliation, personal data is sometimes processed jointly within the group, particularly in the following areas:

  • Central CRM system (shared customer data management)
  • Central server and IT infrastructure (shared hosting and data storage systems)
  • Marketing and communication (group-wide newsletters, campaigns, and website management)

Joint data processing is used exclusively for the efficient and uniform handling of business processes, customer support, and central communication within the IDS Group.
All IDS Group companies undertake to comply with the Swiss Data Protection Act (revDSG) and—where applicable—the EU GDPR.
Personal data will not be passed on to third parties outside the IDS Group unless this is required by law or necessary for the fulfillment of a contract.
Access to data is only permitted to authorized persons who need it to perform their tasks ("need-to-know principle").

Collection of access data (server log files)

When our website is accessed, the following data is stored in log files

  • IP address
  • Date and time of access
  • Browser request and general information about the operating system or browser
  • Page visited (URL)
  • Source or reference from which you accessed the page

This usage data forms the basis for statistical, anonymous analyses, enabling us to identify trends and improve our services accordingly.

Contact forms, comments, and newsletters

When visitors leave comments on the website, we collect the data entered in the comment form, as well as the visitor’s IP address and the user agent string (to help detect spam).
An anonymized string (hash) may be generated from the email address and sent to the Gravatar service, if used. Once the comment is approved, the profile picture (if used) is publicly visible alongside the comment.
When using the contact form or registering for the newsletter, the data entered will only be used to process the request or to send the newsletter.
By submitting the form, you consent to the storage and processing of the data provided. You can unsubscribe from the newsletter at any time.

Cookies

This website uses cookies. Cookies are small text files that are stored on the user's device and contain specific information about the user. They are used to track the frequency of use and the number of visitors to the site, and to make our website more user-friendly.
If you do not wish this to happen, you can set your browser so that it does not accept cookies.
You can delete cookies that have already been saved at any time in your browser settings.
Cookies are usually deleted after one year.

SSL encryption

This website uses SSL encryption for security reasons and to protect the transmission of confidential information, such as inquiries submitted via the contact form.
You can tell that a connection is encrypted because the browser’s address bar changes from “http://” to “https://” and a padlock icon appears.
When SSL encryption is active, the transmitted data cannot be read by third parties.

Embedded content from other websites

Posts on this website may contain embedded content from other websites (e.g., videos, images, posts). This content behaves as if you were visiting the other website directly.
These websites may collect data about you, use cookies, embed additional third-party tracking services, and record your interaction with the embedded content, especially if you have an account and are logged in to this website.

Changes

We may amend this Privacy Policy at any time without prior notice. The current version published on our website applies.

Social media etiquette

Our etiquette on social media

Kilchenmann is active on several social media channels. Our presence is all about dialogue and providing information to all interested parties. Kilchenmann looks forward to a constructive and respectful exchange, as well as interesting discussions and comments. You can also ask questions about the topics covered on our website, which our employees will be happy to answer as quickly as possible. Critical opinions or questions are also expressly welcome. We use first names on our social media channels, as this is common practice on these platforms. However, if someone indicates that they prefer to be addressed by their last name, we will of course respect that. Please familiarize yourself with your rights before uploading content related to Kilchenmann. It is also not permitted to add Kilchenmann branding to images and content or to use them without Kilchenmann’s written consent. However, sharing official Kilchenmann content is permitted and encouraged. By interacting with Kilchenmann on social media, you agree to this netiquette. It supplements the terms of use that you have accepted on the respective social media platform.

Unwanted content and no-gos

The following content will not be tolerated and will be removed immediately by Kilchenmann:
  • Adult or offensive content
  • Defamatory posts and comments, or those containing racist, discriminatory, sexist, pornographic, violence-glorifying, misleading, or illegal content
  • Personal attacks, insults, and abusive language
  • Spam, advertising, and other commercial content
  • Falsifying or deleting valid references associated with posts
  • Content for which you do not have the necessary rights
  • Confidential information from Kilchenmann employees
  • Posts with repetitive and identical content

Information security measures

Legal provisions
Data processing at Kilchenmann AG is based on legal requirements. Since September 1, 2023, in accordance with the nDSG.
In addition to the existing measures, a processing directory was introduced, processes were revised, and employees were trained.

To the list of measures
Information security measures

SUPPORT

Do you have any questions? We're here to help!

Do you need help or have any questions? Our team is here to assist you. Contact us via email, the contact form, or by phone for fast and professional assistance.

+41 31 963 15 15 Contact form Send e-mail Contact person
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