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EVENT EXPERIENCE

Your specialist in event and venue services

Unforgettable events with Kilchenmann

As experts in professional event and venue services, we are your trusted partner for planning, designing, and executing unique events. We support you every step of the way in bringing your vision to life by providing innovative technical solutions and creative concepts that are precisely tailored to your needs. Whether you’re planning a conference, a product launch, a corporate event, or a livestream, we’re here to assist you with our first-class service and creative approach.

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Event & Rental Services

Your vision is our goal: we specialize in seamlessly integrated technical solutions and professional event technology. Drawing on our experience and expertise, we bring your unique event to life with a wealth of know-how and even more passion.

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Venue Services

Our experts create unique event experiences at your venue. You provide the location, and we take care of the technology and everything else—offering a full-service solution for your venue.

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Event & Rental Services - Your partner for unforgettable events

Experience unforgettable events, designed exactly as you envision them!
Your event deserves to be unique and unforgettable. That’s why we focus on your wishes and visions. From the initial idea to the follow-up of your event, we not only offer comprehensive solutions in audio, video, and more, but also support you as a trusted partner. Discover how we can make your event shine with custom technical solutions and a dedicated team—for moments that will be remembered.

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Consulting

During the consultation phase, we engage in a collaborative dialogue with you. Our goal is to identify and understand your specific requirements and needs. The team will analyze and help bring your vision to life, advise you on potential technical solutions, and make recommendations for the best possible execution of the event.

Concept

During the planning phase, we work with you to develop customized event experiences tailored to your needs. This is where we define the requirements, select the appropriate technologies, and develop the event design. Our goal is to collaborate with you to create a memorable atmosphere that highlights your message and inspires your guests.

Installation

During the installation phase, our team ensures a smooth implementation of the concept and actively works to ensure the seamless integration of the various technologies. Our primary goal is to turn your event into an unforgettable experience while ensuring optimal functionality.

Surgery

During the event, our team takes charge of coordination to ensure everything runs smoothly. They are on-site to provide technical support and continuously monitor the event to ensure top-notch performance and maximum guest satisfaction.

We have years of experience working with Kilchenmann and have built a strong partnership with them.

Lorenz Scheibli, Director of the
Ecosystems|NZZConnect

We are more than satisfied with everything Kilchenmann did for us and our event. The support, advice, and guidance we received before, during, and after the event were professional, calm, and pleasant. Thank you very much!

Joelle Meier
Corporate Affairs and Sustainability Manager |Coca-ColaHBC

Kilchenmann is extremely competent, flexible, and reliable.

Rolf Bachmann
Chief Sales Officer|SCBerne

Highly recommended: Kilchenmann offers innovative, customized, and cost-effective solutions for complex situations, combined with reliability, dedication, and exceptional customer support.

Dr. Jan Straub
Sacristan | Christian CatholicParish of Bern

I recommend Kilchenmann as a technical partner because I’ve known them for a long time and know what they’re capable of. Working with Kilchenmann can be summed up in three words: solution-oriented, professional, and friendly.

Fabian Wassmer
Co-Founder | LindenLive Learnings Labs

We chose Kilchenmann because we already know them very well and have worked with them many times. The difference between Kilchenmann and other providers isn’t necessarily the technical aspect (many can handle that), but the personal touch. It’s the employees who make the relationship work.

Marco Somaini
Event Partner|CrealtoLLC

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Venue services – as unique as your needs

Benefit from first-class 360-degree venue services, including consulting, design, installation, operation, maintenance, and support in accordance with service level agreements (SLA). Discover our wide range of solutions, which include event management, audio technology, video technology, stage technology, event services, lighting technology, conference technology, webcasts, equipment, and much more.

Thanks to our extensive partner network, you benefit from a comprehensive full-service event package. In the future, our experienced specialists will bring their expertise and innovative concepts directly to your event location. The project manager will personally guide you through every step, from the planning stage through implementation to post-event follow-up. You will benefit from our many years of experience and extensive know-how.

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Consulting

During the consultation phase, there is an in-depth discussion between you and the venue services team. The goal is for us to identify and understand your specific requirements and needs. Our team assesses the venue and advises you on potential services and technical solutions to ensure your event runs smoothly. This lays a solid foundation for the next steps.

Concept

The concept team designs customized event experiences by planning technical and spatial aspects and taking your needs into account. Services are designed through a service design process tailored to your business processes, ensuring seamless integration with event management and service desk systems. For external events, IT requirements are clearly defined, and downtime and system errors are minimized through optimized service level agreements (SLAs). A training program ensures efficient troubleshooting by on-site technicians, with a focus on a smooth process and an appealing design.

Installation

The venue services team is introduced to the service processes of the existing infrastructure. We are responsible for the accurate implementation of the concept and ensure the seamless integration of technical components, tailored service packages, and tools. Your internal communication plays a crucial role in presenting the solutions for future event management to your employees. The main goal of this phase is to transform the venue into an impressive technical masterpiece that ensures optimal functionality.

Surgery

The venue services team ensures the venue operates smoothly during the event, provides on-site technical support, and ensures that the event runs without a hitch. In accordance with the service level agreement, our experts perform regular maintenance and provide ongoing training. In addition, our rental service allows us to upgrade and expand the event venue at short notice to easily accommodate special requirements.

Our operations run 365 days a year on rotating shifts, and we must consistently deliver high-quality service regardless of whether we are operating at peak or off-peak capacity. This requires a high degree of flexibility from everyone involved. In Kilchenmann, we have found the perfect venue service partner to meet these requirements. Thank you very much!

Florian Bettschen
Director|CasinoBern

The organization and execution of our events require precise coordination and efficient cooperation among all partners involved. Kilchenmann has proven to be a reliable partner by providing customized solutions that ensure our events run smoothly and flawlessly.

Jill Henke
Head Site Services|BayerConsumer Care AG

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360° solutions

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24/7 service

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Sustainability

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from small to large events

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Extensive partner network

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On the road throughout Switzerland

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90 years of experience

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Reliability

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Trained specialist staff

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Your contacts

Stephan Huber Stephan Huber
Stephan Huber

Head of Event Technology / Logistics
T 0800 811 550
Send Email

Linkedin

Paul Eicher Paul Eicher
Paul Eicher

Head of Venue Services
T 0800 811 550
Send Email

Linkedin

Martin Loosli Martin Loosli
Martin Loosli

Head of Event Project Management
T 0800 811 550
Send Email

Linkedin

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Plan a successful business event in 9 steps
Budget planning for your event
Tips for a virtual event
FAQ on livestreams
Checklist for Your Annual General Meeting
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FAQ

What is the difference between Event Services and Venue Services?

Event & Rental Services - Your vision is our goal: We specialize in seamlessly coordinated technical solutions and professional event technology. Drawing on our experience and expertise, we bring your unique event to life with a wealth of know-how and even more passion.

Venue Services: Our experts create unique event experiences at your venue. With our service design tailored to your needs, we take the quality of your events to the next level. You provide the venue, and we handle the technology and everything else—full-service support for your venue.

What is event technology?
Event technology encompasses all technical aspects involved in the planning, organization, and execution of events. This includes a wide range of equipment, systems, and services that help ensure events such as concerts, trade shows, conferences, corporate events, and other gatherings run smoothly. Event technology plays a crucial role in creating an immersive and memorable event experience. It is used by event professionals, engineers, and specialists who are responsible for the installation, configuration, and operation of technical equipment.
Does the Event Experience team also provide support with technical planning?
Yes, we offer comprehensive support with the technical planning of your event. Our experienced team will be happy to advise you on selecting the right technology and draw up detailed technical plans to ensure that everything runs smoothly.
How far in advance should I discuss my technical requirements with the event experience team?
We recommend that you discuss your technical requirements with us as early as possible. The sooner we understand your needs, the better we can develop customized solutions for your event. It is best to contact us so that we can check availability and the required technology.
What are the technical requirements for a livestream?
For a successful livestream, a stable internet connection with an upload speed of at least 15 Mbps is crucial. It is advisable to use a bandwidth of 50 Mbps or more and a separate internet connection. Dedicated ports should be enabled on corporate networks, and the option to bundle internet lines and use a 4G router as a backup is also available.

In terms of content, a company logo should be provided as a PNG with a transparent background, as well as a background image for the layout. It is important to specify the format of the presentations and whether multiple presentations are planned. If necessary, a PowerPoint operator with a switcher can be provided for quick adjustments. In addition, information about planned video recordings should be provided.

Mixed audio and video signals via XLR or HDMI/SDI are required for the event room, as well as uniform and high-quality lighting for the speakers and digital signals for the presentations in Full HD. A joint inspection of the venue in advance is recommended.
What training or certification does a pyrotechnician need?
The training program for pyrotechnic articles is primarily divided into indoor and outdoor fireworks. Indoor training courses, designated "BF," are primarily intended for individuals who work in theaters or at concerts and last approximately one week. They cover stage fireworks and special effects, including flame projectors. In the outdoor sector, there are two-stage training courses, known as FWA and FWB. FWA is a one-day basic course that covers the fundamentals of large-scale fireworks and their electrical ignition. FWB specializes in large-scale commercial fireworks and authorizes the execution of unlimited fireworks displays.

After passing the exam, participants receive a certificate authorizing the use of the fireworks they have learned, but this is valid for only five years. After that, refresher training is required to bring them up to date with the latest technology and legislation and to facilitate the exchange of experience.

Our pyrotechnicians are certified for indoor and outdoor fireworks displays.
What does sustainability mean in event technology?

Sustainability in event technology refers to the environmentally friendly and resource-efficient design, organization, and execution of events. The goal is to minimize the negative impact on the environment and promote socially responsible practices. Sustainable event technology takes ecological, social, and economic factors into account and strives for a holistic and long-term approach.

  • Energy efficiency: The use of energy-efficient equipment and lighting systems reduces energy consumption during the event. This can be achieved through the use of LED lighting, energy-efficient amplifiers, motion sensors, and intelligent control systems.
  • Renewable energy: Using renewable energy sources such as solar power or wind energy can reduce the use of fossil fuels and help reduce CO2 emissions.
  • Waste management: Efficient waste management is essential for minimizing waste and promoting recycling. This includes providing recycling bins, sorting waste on site, and partnering with recycling companies.
  • Material selection: Sustainable event technology emphasizes the use of environmentally friendly materials. For example, recyclable or reusable materials can be used to reduce waste. Low-emission materials should also be preferred.
  • Transportation and logistics: Optimized logistics and transportation planning can minimize emissions from the transport of equipment and personnel. The use of public transportation or carpooling is encouraged to reduce private vehicle traffic.

Sustainability in event technology requires close cooperation between event organizers, venues, service providers, and technicians. The goal is to balance environmental, social, and economic considerations in order to make events more environmentally friendly and sustainable.

What training or certification does a laser technician need?
The laser technician certificate of competence course covers both the practical and theoretical fundamentals of laser technology. The specialized course is divided into single and double sessions and includes a theoretical and a practical examination. In terms of content, the course focuses on the installation, application, and monitoring of laser technology, health and safety aspects, legal standards, and special requirements for laser installations. The training is based on the specifications of the Federal Office of Public Health (FOPH) and is conducted in German. Participants learn in a small, personalized setting from experienced instructors and benefit from practice-oriented group work. They learn how to correctly assess and minimize risks and how to use the FOPH reporting portal in practice. Upon completion of the course, participants will be able to safely install and operate laser technology.

Our laser technicians have successfully completed the training for the certificate of competence for laser technicians.
How has event technology changed over the past ten years?
  • LED technology: The use of LEDs (light-emitting diodes) has become widespread in event technology. LEDs offer high energy efficiency, have a long service life, and enable a wide range of lighting options. They are used for stage lighting, effect lights, LED walls, and architectural lighting.
  • Advances in audio technology: There have been significant improvements in audio technology, particularly in the areas of loudspeaker and amplifier technology. Modern sound systems offer higher sound quality, better coverage of the venue, and more efficient sound control.
  • Video and projection technology: The development of high-performance projectors and LED video walls has revolutionized video and image projection at events. Large, high-resolution screens enable impressive visual effects and razor-sharp images.
  • Advances in wireless technology: Wireless technologies have evolved, particularly in the field of microphone and transmission systems. Wireless microphones and wireless communication systems offer greater flexibility and freedom of movement for performers, speakers, and technicians.
  • Automation and control: Advances in automation technology have made it easier to control lighting, sound, and stage elements. Computer-based control systems allow for precise programming of light shows, scene changes, and special effects.
  • Sustainability and energy efficiency: A growing awareness of environmental issues has also influenced event technology. More energy-efficient equipment and lighting systems have been developed to reduce energy consumption. In addition, more environmentally friendly materials are used, and recycling initiatives are promoted.
  • Virtual reality (VR) and augmented reality (AR): Virtual and augmented reality technologies have become an integral part of event technology. They enable immersive experiences for visitors by displaying virtual worlds and augmented information in real time.


These developments have helped to expand the creative scope of event design and make the technical aspects even more impressive. Event technology is expected to continue to evolve rapidly as new innovations and technologies enter the market.

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Contact form for event inquiries