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Mobiliar also relies on Modern Work and has equipped 80 meeting rooms with conference systems in this context. We spoke to Bronson Gale, a specialist at Mobiliar, to find out more about the project and the collaboration with Kilchenmann.
In which area was Kilchenmann able to support Mobiliar?
We have equipped 80 small to medium-sized meeting rooms with conference systems at the management locations in Bern, Zurich and Nyon. This allows you to book the room for a meeting and then dial in with one click. Kilchenmann dismantled our old system for this purpose and undertook the entire renovation of the meeting rooms, i.e. cabling, installation and commissioning of the systems. We also took advantage of Premier Support in the first year. This means that Kilchenmann supplied us with a replacement device within 24 hours in the event of a problem and also raised a ticket directly with the manufacturer. That was very helpful.
What challenges and needs did the project aim to solve?
The lockdown during the pandemic has forced many employees to work from home. This has greatly increased the requirements for a video conferencing system. At Mobiliar, we wanted to enable uncomplicated and at the same time flawlessly functioning hybrid working, both from home and in the office. That's why we were looking for a system that is very easy to use - so that everyone can take part in a meeting as easily as possible.
Can you tell us something about the reasons why you chose Kilchenmann?
The overall package was the decisive factor in our decision. On the one hand, Kilchenmann had the hardware and, on the other, it had a great deal of expertise in the area of conference systems. The company took on both the project management and the actual rollout of the 80 meeting rooms, and thus carried out the necessary cabling on site with various installations on walls or the television.
In what steps and in what timeline was the project implemented?
In fall 2020, we made the decision to procure a new system. Once we had decided to work with Kilchenmann, things progressed very quickly. In February and March 2021, the rollout was completed within two and a half weeks. Kilchenmann ordered the hardware in advance and only brought it to us for installation, which we greatly appreciated for space reasons. During the rollout, Kilchenmann set up two rooms together with us at the beginning and thus met our expectations. However, the company then installed all the systems in the 80 meeting rooms independently and handed them over to us at the end.
Of course, what interests us the most: what advantages do you enjoy with the new solution?
With the new system, a call in the meeting room can be booked from anywhere. When you enter the room, you will find a panel with a join button. A single click connects you to the meeting - and audio and video work flawlessly. The system is also a blessing from an IT perspective: there is only one single cable, which makes operation much more stable and avoids many errors - as well as unwanted cable clutter. The system is an ideal solution for our business.
What did you particularly appreciate about working with Kilchenmann?
In addition to the rapid implementation, we were very grateful for the good communication during the rollout. If something didn't work, the Kilchenmann employees got back to us immediately and we were able to solve the problem quickly together. At the same time, they were always responsive to our wishes. They also gave us their full support as a support partner - including when it came to providing feedback to the provider, for example in the event of hardware problems. We are therefore very satisfied with the progress of the project and the uncomplicated cooperation with Kilchenmann.
A suitable solution with Kilchenmann
Do you also want a smoothly functioning solution that enables you to work efficiently? We would be happy to look at the options available for your company with you. Contact us, we look forward to working with you!
You might also be interested in this: Blog post "Modern Work: Achieving greater efficiency with a complete technical solution"
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