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So that the connection works! We give you some tips and tricks to ensure that your video conference at home works without interruption.
And here in text form:
Preparation
- Use headphones (Echo!)
- Stop uploads, downloads and synchronizations (Cloud, Dropbox, etc.)
- Switch off all gadgets, apps, ets (on mobile)
- Test your devices / set everything up early
Start call
- Set goals & an agenda
- Lead through the meeting
- Stay on schedule
For more than 5 participants
- Address people by name
- If you are not speaking, mute your microphone (puffing, ambient noise, etc.).
- Feedback in alphabetical order
Problems
If only you are affected
- Check downloads/uploads
- Connection check (WiFi, Bluetooth)
- Headphones battery check
- Switch off video, only participate via audio (bandwidth)
- Close superfluous browser windows
- Open chat & report problem
When everyone is affected
- Switch off video
- Switch off "Split screen"
End call
- Define next steps
- Determine responsible persons
- Define follow-up date
Good luck in your home office and stay healthy!
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Print version for our customers in Germany
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